Faster bug fixes
Technical context arrives with each report, so developers skip the reproduction guesswork.
Pintelly for ecommerce
Every broken page in your store is a lost order.
Pintelly lets shoppers and your team report problems on the exact product, cart or checkout step, with the console errors and session context needed to fix it fast.
example.com/pricing
This pricing card heading is unclear.
Screenshot + browser context
Store bugs are found by customers, then lost in support tickets.
A shopper writes “I couldn't pay” to support. Which device, which step, which error? By the time the team reproduces it, the campaign traffic is gone. Pintelly captures the evidence when the problem happens.
From shopper frustration to fixed checkout
Collect the report, see the session, fix the cause.
- 1
Shoppers and staff report in place
A pin on the product page or checkout step with a screenshot, browser, device and URL.
- 2
See what really happened
Console errors and session replay show the steps leading to the problem, not just the complaint.
- 3
Stay ahead of outages
Uptime and performance monitoring alert you when the store slows down or stops responding.
Why ecommerce teams use Pintelly
Shopper voice on every page
Ratings and short feedback show which pages confuse or frustrate buyers.
One tool, not five
Feedback, analytics, heatmaps, replay and monitoring in a single project per store.
Ecommerce questions
Does Pintelly work with Shopify, WooCommerce and custom stores?+
Pintelly works on any storefront where you can add a script tag.
Can shoppers report issues without signing up?+
Yes. Visitors send feedback through the widget without an account.
Can we QA a new store before launch?+
Yes. Install Pintelly on staging, restrict the widget to your team and test every page before going live.
Will it slow down the store?+
Pintelly is a single script, and you can turn off the modules you do not need from the dashboard.