Feedback Widget
Let visitors tell you what they think in their own words, not just a number. Collect feedback directly through a small widget embedded on your site.
Star ratings and NPS scores tell you something is wrong, not what. Feedback Widget is a small overlay embedded on your own site so visitors can describe an issue in their own words, right where they hit it — not three days later in a support ticket that's lost the context of what page they were even on.
Every submission lands in a shared inbox with the page URL, an optional screenshot, and an optional 1–5 star rating already attached. Your team tags, replies, and resolves from one place instead of piecing together feedback scattered across email, chat, and app-store reviews.
What you get
On-brand appearance
Customize the widget's color, position, and copy to match your own brand.
Star ratings
Add an optional 1–5 star rating to quantify written feedback.
Visibility rules
Show the widget to everyone, only to logged-in users, or only to admins — you define the rule.
One inbox for everything
Read, tag, and reply to every piece of incoming feedback from a single panel.
How it works
Drop in one script tag
Add the Pintelly script to your site once. The feedback widget ships as part of the same SDK as analytics and consent — nothing extra to install.
Visitors report in context
A floating trigger lets visitors open the widget from any page, attach an optional screenshot, and rate 1–5 stars.
Triage from one inbox
Every submission lands in a shared inbox where your team can tag, reply, and mark items resolved.
Frequently asked questions
Will the widget slow down my site?+
The script loads asynchronously and the widget itself only renders when a visitor opens it, so it doesn't block your page's initial render.
Can I control who sees the widget?+
Yes — show it to everyone, only logged-in users, or only admins and internal testers, and change the rule anytime from settings.
Can I match it to my brand?+
Color, position, and the copy shown to visitors are all configurable, so the widget looks like part of your product rather than a bolted-on plugin.
Where does the data get stored?+
Pintelly infrastructure and databases, including feedback and attached screenshots, are hosted in Türkiye.
Other features
Learn more about feedback modules for websites and SaaS products: Feedback Module